Privacy policy
Data controller
- Controller: [pending] (Quédate conTento)
- Tax ID (NIF): [pending]
- Address: [pending], 08790 Gelida (Barcelona), Spain
- Email: hola@quedatecontento.com
What data we process and why
| Purpose | Data | Legal basis | Retention |
|---|---|---|---|
| Handling your request and your dog's stay | Name, phone, email; your dog's name, breed, size, age, microchip and notes | Your consent and performance of the service you request | For the duration of the relationship and then for the legal periods (up to 5 years) |
| Replying to messages sent through the contact form | Name, email, phone (if given) and the message | Your consent | Up to 1 year from the last contact |
| Tax and animal establishment obligations | Billing and stay details | Legal obligation | The periods required by law |
We only ask for the data we need. Requests that are never confirmed are deleted after 12 months.
Who we share it with
We do not share your data with third parties unless required by law. Our web hosting and email providers process data on our behalf under a data processing agreement and within the European Union.
Your rights
You can request access, rectification, erasure, objection, restriction of processing and portability of your data by writing to hola@quedatecontento.com and stating which right you wish to exercise. You may also withdraw your consent at any time.
If you believe we have not handled your data properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).
Cookies
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